FAQ

Frequently Asked Questions

Orders & Shipping

How long does shipping take?

Standard shipping typically takes 5–8 business days. Expedited options are available at checkout. All orders are processed within 1–2 business days.

Do you ship internationally?

Yes. We ship worldwide. International delivery times vary by destination, typically 7–14 business days.

How can I track my order?

You will receive a tracking email once your order ships. You can also track directly from your account page.

Products

Are your products compatible with my espresso machine?

Most of our espresso tools come in both 51mm and 58mm sizes to fit the two most common portafilter standards. Check your machine’s portafilter diameter before ordering — it’s usually listed in your machine’s manual or on the manufacturer’s website.

Are your glass cups dishwasher safe?

Our double wall borosilicate glasses are dishwasher safe on the top rack. Hand washing is recommended to preserve the finish long-term.

What is the difference between the Flat and Thread tamper base?

The Flat base is the professional standard — ideal for consistent, even pressure. The Thread base combines distribution and tamping in one step, useful for those who want to simplify their workflow.